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Unrivalled customer experience

Operating in Australia and New Zealand since 1988, Robotic Automation™ have installed and continue to support over 3,500 installations across manufacturing, warehousing, hospitals and testing laboratories.

Being exclusive partners of our core equipment ‘Robotics and Mobile Robots’ gives Robotic Automation™ an advantage as we are extremely familiar with the technology and Tech support. Robotic Automation™ are still supporting systems that are 25 years old which is rare in this ever-changing world.

Service Agreement

Robotic Automation can provide comprehensive support to your business throughout the life cycle of your manufacturing and logistics automation equipment.  We offer annual Service Agreements as a cost-effective method of providing maintenance and technical support to keep your operations running.

RA offers its Service Agreement Customers:

  • Scheduled Annual Services
  • 24 Hour Breakdown Service
  • Discounts on Labour and Spares
  • Customer Training and Support
  • Phone Support
  • Planned Upgrade Management
  • Customer Loyalty Benefits
  • Consultancy Services

As exclusive suppliers, our factory trained technicians specialise in:

  • Motoman Yaskawa Robots
  • OTC Daihen Robots and Welding Systems
  • AGV and AMR Mobile Robots
  • Yaskawa Tracks and Positioners
  • Wrapping and Packaging Systems
  • Case Packing Machines
  • Strapping Systems
  • Shrink & Hood Wrapping Systems
  • Sealers & Tapers
  • Other robot brands and peripheral equipment

Call now to see how we can assist with your equipment service needs.

Spare Part Packages

In the manufacturing landscape, it is critical to keep automation running. Robotic Automation™ offers Spare Parts packages to ensure you aren’t left in a situation where you’re waiting for a specific component for an extended period rendering your line inoperable.

The recommended spare parts package provides the necessary parts to respond quickly to minor or major repair actions to the robot mechanical system. This package is designed for the customer that requires not only a front line of defence against minor equipment failures, but also against more substantial equipment failures. Customers that purchase this package may have production requirements that would deem too costly to wait for a replacement part.

Contact the Robotic Automation™ spare parts coordinator for a customised recommendation on spare parts for your organisation.

Read more about our service agreements

Have questions? We're here to help.